Implementation & Deployment Services

Implementation & Deployment

When it comes to choosing the best architectural solution for your business we are basing our analysis on the Microsoft Dynaimcs CRM best practices, following the right steps in building the optimal configuration for your project.

You’ll need to properly size the architecture of your solution: know where you’re going with your solution so that your IT team knows what to prepare for. Will it be a business critical application or can you tolerate some downtime during the year? Do you need to integrate with multiple different systems? Do you need to access the solution from outside your company network? Do you need a mobility approach? Which clients are you looking to use (Web, Outlook, Mobile, Custom)? Will/can you share your infrastructure with other business teams in your organization?…
Your architecture will change depending on your key workload and your infrastructure may need to have specifics outputs or integrations points.

Based on these criterias, Microsoft Dynamics CRM offers two main deployment options: CRM Online and CRM On-premise. Let’s have a quick look over them:

 

On-Premise vs CRM Online

Microsoft Dynamics CRM is available in two versions: Online and On-Premise. If you don’t already have one, your company will have to make the decision between these two types of CRM, but the decision comes down to what will work best for your organization’s unique business needs.

Part of our role is to use our experience to help prospective customers decide which version is right for their business. You can find below the main differences between the two, to help you get started, but please reach out to us with any additional questions or if you want to have conversation about CRM Online versus On-Premises.

With On-Premise, you will deploy CRM on your own server(s) giving you complete control of the management and maintenance of your database in house.

Pros Cons
Less Expensive Long Term Higher Up-front Costs
 Stronger Integration Benefits Require In-House IT Skills
Rich Customization Capabilities IT Infrastructure Requirements
Data and Risk Management Handled Locally

 

Online CRM is hosted on your CRM provider’s server. It does not require installation on your office or home computer. The customer pays a subscription fee and connects to CRM remotely through their web browser, using a login and password. Synonyms for online CRM are Hosted CRM, Cloud CRM, Web-based CRM and SaaS CRM.

Pros Cons
Low IT Infrastructure Investment Expensive Over Time
Fast-to-Deploy Limited Advanced Customization Capabilities
Predictable Per-user, Per-month Price Limited Integration Benefits
IT Infrastructure handled by 3rd party  Data Handled by 3rd party

 

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