Our team came together for an inspiring and knowledge-packed event – the Connect Conference. A day filled with insightful sessions, engaging discussions, and valuable networking opportunities, this conference served as a hub for sharing expertise and exploring the latest advancements in Dynamics 365 and beyond.
Setting the Stage
The day kicked off with Arrival & Registration, giving attendees the chance to settle in and connect with colleagues before diving into a series of expert-led sessions.
Bojan B. set the tone with an Opening Speech, emphasizing the importance of continuous learning and collaboration in the ever-evolving tech landscape.
Deep Dive into CRM, AI, and Development Best Practices
The first technical session of the day, Mastering CRM: What It Is, Why It Matters, presented by Petar V., provided an insightful overview of CRM’s critical role in business growth and customer relationship management.
This was followed by Dynamics CE Feature Battles: When to Use What?, led by Elena J., who dissected the functionalities of various Dynamics 365 Customer Engagement features and their ideal use cases.
A well-needed Coffee Break allowed participants to discuss takeaways and exchange thoughts before diving into the next set of sessions.
Dragan J. and Filip V. then took the stage with Revolutionizing Data Synchronization: How Dual Write Powers the Real-Time Enterprise, offering a comprehensive look at how Dual Write enables seamless data flow between applications.
Marija M. and Filip K. explored best coding practices in SOLID Principles in Dynamics 365 CE, highlighting how these principles improve software maintainability and scalability.
AI’s growing role in development was a focal point in BC AI and GitHub, led by Alejna M. and Borche A., who discussed AI-driven innovations and their impact on Business Central and development workflows.
Security, AI-Powered Productivity, and Customer Service
After a networking-rich Lunch Break, the conference resumed with Elena K.’s session on D365 F&O Security and User Licensing, shedding light on compliance, role-based security, and licensing strategies.
AI took center stage once again with AI-Powered Productivity in Dynamics 365, where Mario D. explored how AI-driven tools enhance efficiency and decision-making within the Dynamics ecosystem.
Another Coffee Break allowed attendees to recharge before jumping into the final segment of sessions.
Goran C. then led Microsoft Dynamics 365 Customer Service: Implementation of Business Process Story and Tell, a hands-on discussion on best practices for implementing business processes within D365 Customer Service.
Gjorgi S. followed with Unlocking Data in D365 Portals: The Right Way to Fetch Information, highlighting best practices for efficient and secure data retrieval in portals.
One of the most anticipated discussions of the day was The Battle of Backend Tools: Plugins, Low-Code Plugins, Custom APIs & Power Automate Flows, presented by Jovana I. This session sparked engaging conversations on the strengths and trade-offs of different backend development tools.
Engagement and Closing Moments
Before wrapping up, attendees participated in a Voting & Quiz segment, adding an interactive and competitive touch to the day.
Finally, the event concluded with Closing Remarks, celebrating the knowledge shared, the discussions sparked, and the collaborative spirit that defined the Connect Conference.
A Step Forward in Our Collective Journey
The Connect Conference was more than just a day of presentations—it was a testament to our shared passion for learning and innovation. As we take these insights forward, we look ahead to applying new knowledge, exploring new possibilities, and continuing to grow as a team.