Tag Archives: CRM

Microsoft Copilot: How Small and Medium-Sized Businesses Can Successfully Transform Daily Operations in 2026

Microsoft-Copilot

There is a continuous demand for small and medium sized businesses (SMBs) to perform quicker, perform more work with fewer employees, and remain competitive in a fast-moving world. With constantly increasing number of costs, decreasing numbers of employees and complicated customer expectations and needs, the manual processes for SMB are becoming too lengthy and costly […]

How to Build a Custom CRM with Power Platform for Niche Industries in 2025

Power Platform

For many niche industries (e.g. real estate, agriculture, healthcare services, or wholesale distribution), finding a customer relationship management (CRM) system that fits their specific needs can be a challenge. Most out-of-the-box CRM solutions are built for general use and may lack the flexibility or functionality that specialized businesses require. That’s where Microsoft’s Power Platform comes […]

Case Study: Steel in the Air

Steel in the Air

Microsoft Dynamics CRM On-Premise To Microsoft Dynamics365 In The Cloud Introduction Steel in the Air provides services related to cellular lease negotiations, valuation, and brokerage. They develop, procure, own, and operate broadcast and cellular towers. Steel in the Air maintains one of the most comprehensive privately available tower location databases, along with a database of […]

Niche Industries – How to Build a Custom CRM with Power Platform in 2025

Niche

For many niche industries (e.g. real estate, agriculture, healthcare services, or wholesale distribution), finding a customer relationship management (CRM) system that fits their specific needs can be a challenge. Most out-of-the-box CRM solutions are built for general use and may lack the flexibility or functionality that specialized businesses require. That’s where Microsoft’s Power Platform comes […]

A Guide to Data Migration in Dynamics 365: Finance & Operations and Customer Engagement

Data Migration

CCBA’s Project Horizon Case Study Data migration is a critical component of any enterprise resource planning (ERP) or customer relationship management (CRM) implementation. In the context of Dynamics 365, data migration involves transferring data from legacy systems to either Dynamics 365 Finance and Operations (FO) or Dynamics 365 Customer Engagement (CE). This process is crucial […]

Manufacturing Industry – How Microsoft Dynamics 365 Easily Transforms It!

Manufacturing

The manufacturing industry faces unique challenges: maintaining production efficiency, managing supply chains, controlling costs, and ensuring timely product delivery. To navigate these complexities, modern manufacturers need advanced tools that go beyond basic operations. Enter Microsoft Dynamics 365, a powerful suite of business applications tailored for the needs of manufacturing companies. From streamlining production processes to […]

Dynamics 365 Customer Service: Proven Strategies to Boost Customer Experience

Dynamics 364 Customer Service

In today’s competitive business landscape, delivering exceptional customer service is not just a goal—it’s a necessity. At Solutionade, we empower businesses with Microsoft Dynamics 365 Customer Service, a comprehensive solution designed to revolutionize customer interactions and streamline service operations. Unveiling Microsoft Dynamics 365 Microsoft Dynamics 365 is more than just a CRM—it is a unified, […]

Crafting Web Magic: Microsoft Power Pages Takes Center Stage

Crafting web magic with microsoft power pages

Microsoft Power Pages is a powerful tool that empowers users to effortlessly craft professional websites, offering an intuitive workflow and a user-friendly design process. Whether you’re a low-code enthusiast or an experienced developer, this app is your ideal companion for creating compelling and informative online content. It’s particularly well-suited for creating help desk scenarios and […]

Mastering Customer Loyalty: The Dynamics 365 Way

Deliver Personalized Customer Experiences with Microsoft Dynamics 365 for Customer Service The way businesses interact with customers has fundamentally changed. Organizations have the unique opportunity to engage with their customers through a myriad of channels and collect a wealth of data about their behavior. However, what truly sets businesses apart and fosters customer loyalty is […]

How Microsoft Dynamics 365 Helps You To Transform Your Business?

Microsoft Dynamics 365

Doing More With Less: Shaping the Future With Microsoft Dynamics 365 With many organizations having limited resources, the pressure to keep up with the economic uncertainty, volatile markets, and elevated customer expectations has caused most modern companies to reconsider how they operate and allocate their technology resources, therefore, developing a solid digital foundation is essential […]

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