Moving to a modern ERP system like Dynamics 365 Business Central can be a game-changer for organizations looking to streamline operations, improve visibility, and support future growth. Yet, despite its benefits, the migration process often comes with surprises, especially for companies upgrading from legacy systems like Microsoft Dynamics NAV, GP, or even non-Microsoft ERPs.
At Solutionade, we’ve guided many clients through successful Business Central migrations. In this article, we’ll unpack real-world lessons and share what many companies wish they had known before making the move.
Lesson 1: It’s Not a Simple Upgrade, It’s a Transformation
Many companies assume moving from Dynamics NAV or GP to Business Central is a “lift and shift.” But in reality, it’s a platform shift, from on-premises to cloud-based architecture, from C/AL to AL code, and from traditional customization to extensions and integrations.
Pro Tip: Treat the migration as a business transformation project, not just a software upgrade. Invest time in evaluating processes, eliminating outdated customizations, and aligning ERP functionality with current business needs.
Lesson 2: Data Migration Is Tricky (and Often Underestimated)
One of the most underestimated aspects of any ERP project is data migration. Old systems often contain years of inconsistent, duplicate, or unused data. Bringing all of that into Business Central can cause more harm than good.
Pro Tip: Start with a data audit. What do you really need to migrate? Archive old transactions where possible and focus on master data quality (customers, vendors, inventory). Plan data mapping and testing carefully, and always allocate time for multiple trial migrations.
Lesson 3: Customizations Don’t Always Translate
Legacy ERPs like NAV or GP often have deep customizations embedded in the core system. Business Central uses extensions that sit outside the base application, which improves flexibility, but also means that customizations must be reimagined, not just replicated.
Pro Tip: Ask yourself do you really need this customization? Many processes that required custom code in NAV can now be done natively in Business Central or with Power Platform tools like Power Automate or Power Apps.
Lesson 4: Don’t Skip Change Management and Training
Even with the best technical migration, user adoption can fail if employees aren’t brought along for the journey. Business Central has a different interface and new capabilities that require training and time to adapt.
Pro Tip: Involve key users early, provide hands-on training sessions, and develop clear documentation or cheat sheets. Make sure to communicate “what’s new and why it matters” so that teams see the value, not just the disruption.
Lesson 5: Partner Selection Matters More Than You Think
Choosing the right implementation partner can make or break your migration. It’s not just about technical expertise, it’s about having a team that understands your business, challenges, and goals.
Pro Tip: Look for a Microsoft Solutions Partner (like Solutionade) with proven experience in Business Central, a solid post-go-live support model, and a consultative approach, not just a task executor.
Bonus: The Cloud Brings Long-Term Wins
Beyond initial migration challenges, companies that successfully transition to Business Central in the cloud benefit from:
- Automatic updates and continuous innovation
- Enhanced data security and compliance
- Flawless integration with Microsoft 365, Power BI, and Power Platform
- Lower infrastructure costs and better scalability
These advantages become more apparent in the months after go-live, provided the foundation is solid.
Make Your Migration a Success with Solutionade
At Solutionade, we help organizations move to Business Central with clarity, control, and confidence. From initial assessments to data migration and user training, we guide you through every step, so there are no surprises, only results.
Thinking about migrating from NAV, GP, or another legacy system?
Let’s schedule a consultation and map out your ideal path to Business Central.