Category Archives: CRM

Microsoft Copilot: How Small and Medium-Sized Businesses Can Successfully Transform Daily Operations in 2026

Microsoft-Copilot

There is a continuous demand for small and medium sized businesses (SMBs) to perform quicker, perform more work with fewer employees, and remain competitive in a fast-moving world. With constantly increasing number of costs, decreasing numbers of employees and complicated customer expectations and needs, the manual processes for SMB are becoming too lengthy and costly […]

Niche Industries – How to Build a Custom CRM with Power Platform in 2025

Niche

For many niche industries (e.g. real estate, agriculture, healthcare services, or wholesale distribution), finding a customer relationship management (CRM) system that fits their specific needs can be a challenge. Most out-of-the-box CRM solutions are built for general use and may lack the flexibility or functionality that specialized businesses require. That’s where Microsoft’s Power Platform comes […]

Dynamics 365 Customer Service: Proven Strategies to Boost Customer Experience

Dynamics 364 Customer Service

In today’s competitive business landscape, delivering exceptional customer service is not just a goal—it’s a necessity. At Solutionade, we empower businesses with Microsoft Dynamics 365 Customer Service, a comprehensive solution designed to revolutionize customer interactions and streamline service operations. Unveiling Microsoft Dynamics 365 Microsoft Dynamics 365 is more than just a CRM—it is a unified, […]

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