We are your reliable team of Dynamics 365 implementation experts.

Let us help you with the growth of your company with proper implementation of the Dynamics platform.

While Dynamics 365 is a ready-to-use platform and is crucial to improving your digital transformation, we understand that the right implementation is necessary to deliver the best value to the organization.

Solutionade has been helping businesses around the world to back their customer relationship management with powerful software based on Microsoft Dynamics 365. Whether you look for sales and marketing automation, want to improve your sales teams’ productivity, consider exceptional customer service to be your competitive advantage, or want to base your CRM decisions on deep analysis, we are ready to share our CRM knowledge with you.

Implementation Process

Steps of implementation

Solution process

Solution process

From an idea to a finished product, we make sure we guide you through our work process and show you how the project develops. Through dedication we make your vision a reality.

  1. Analysis

When we are first introduced to your idea, we make a deep insight into what you desire, what you want to achieve and how you want the final product to look like. We look at the task from all angles and we carefully analyze your suggestions. The first step of the process is to create a detailed analysis of how the project will develop and what you want to achieve and how we are going to tailor our approach to best suit your needs.

  1. High Level Design

After thoroughly analyzing the primary idea and creating a draft plan, we start working towards making your vision a reality. This is best achieved by making a design that is customized for your business and idea. Through meetings and consultations with you, we present to you with the best-fit ideas for moving forward. The design we create will include a detailed plan on how we are going to approach this task and keep you updated on how we are going to proceed with our work.

  1. Detailed Design and Plan

Moving forward with your approval of our concepts, we create a roadmap on how our developers are going to create the solution. We are going to be able to walk you through our work with video-calls, meetings and presentations. Our team will present to you on daily or weekly basis (depending on your requirements) with a report on their progress and will continue working according to your further suggestions.

  1. Develop

Once the plan has been laid out, the design structured and the roadmap formed, the development process starts. Our team of professionals, both developers and architect will start putting the pieces together of your Dynamics solution. By using different strategies and methodologies, they develop and design the solutions which have been previously determined. Through weekly meetings, you will be updated on how the project develops and we are open to any questions you have.

  1. Test

Every part of the Dynamics solution is thoroughly tested from different aspects, it goes through a process of rigorous testing both as an individual piece and how they work in a testing environment. Our team passes each piece through exhaustive QA processes during this period. Before we present you with the final product, we make sure the solution goes through several testing phases before it’s live.

  1. Train

Not only do we design and develop solutions for your Dynamics platform, we also offer training for your employees. Whether you prefer face-to-face training or remotely through video calls, we are here to prepare your teams to handle the Dynamics platform. We want to make sure that the people using the Dynamics platform are capable of operating within it and understand how it works. We also include training materials like guides, videos, tutorials and documentation.

  1. Deploy

After the testing process and training phase is done, we present to you your Dynamics solution as it goes live. During this process we do some final testing and as it goes live you will be able to implement your integrations so that your Dynamics platform will work as intended. This will also enable your team to apply their newfound knowledge of the platform to use their skills obtained during the training phase.

  1. Support

We continue to support your Dynamics platform through regular maintenance, keeping you updated on news, providing guidance and adding new features to your Dynamics platform. This also includes consulting of your team if they have some unanswered questions regarding the platform and we will gladly answer any questions you might have concerning the solution as it goes live.

Implementation services we offer

Implementation services we offer

Depending on your needs and requirements, we provide an all-encompassing range of Microsoft Dynamics 365 implementation services regardless which field you wish to improve, in order to maximize the value of your investment while helping you with a speedy transformation that offers you:


  • Design and implementation of Dynamics 365/CRM and Enterprise level xRM solutions
  • CRM integration with other corporate software (ERP, call centers, etc.)
  • Functional and Technical CRM/365 Consultancy  
  • Solving tech issues via off-shore support and maintenance through frequent meetings
  • Custom Solutions Design
  • MS Dynamics CRM maintenance
  • Migration & Upgrades
  • SSRS & BI Reporting

Other Services We Offer

Other Services We Offer