The plans for Microsoft’s’ first release wave of updates on Dynamics 365 and the Power Platform report on the most recent updates and feature enhancements. The 2021 Release Wave 1 documents for Dynamics 365 and the Power Platform can be found on the following link:…
For those technicians working on-site that need to update their work orders on-the-go, Microsoft introduced a new mobile app in 2020 and currently has two available apps for Dynamics 365 Field Service users. The older Field Service mobile app – Field Service Mobile…
For the sellers that are spending significant time on-the-go and constantly traveling to meet customers – a Dynamics 365 Sales mobile-first experience with easy access to customer information and seamless UI is here to help sellers complete tasks on the go. With the…
What is Sales Accelerator? Do your sales reps spend valuable time evaluating and identifying the next best sales opportunity? Navigating through customer lists and different sources on your search for the next best customer and figuring out the steps you need to take…
It has been a long term need to have a bit more freedom with developing reports for the Dynamics 365 (ex Dynamics CRM) cloud, since we could only use the FetchXML query language, within the SSRS reports, which has its limitations in terms of table joining, aggregation…
Over the past 12 months, we have worked hard towards achieving a critical milestone – attaining the Silver Small and Midmarket Cloud Solutions Competency. We are proud to announce that we have demonstrated our proven expertise in delivering quality cloud solutions…
In the 2020 release wave 2 of Dynamics 365 Sales, Microsoft brings even more simplified experiences for its users, new app integrations, and enhanced forecasting capabilities. Dynamics 365 Sales is created entirely for the purpose of helping organizations strengthen…
The concept of Managed IT Support Services goes beyond its existence as a buzzword amongst the Microsoft MSP community – it is a model that has transformed how companies engage with their business applications and technology. With the sudden shift to remote work and…
Dynamics users, especially Legacy Dynamics users will soon have to reconsider upgrading their CRM systems and transition to the cloud and the Dynamics 365 Unified Interface. Migrating data can be a complex process that needs to be well-planned and smoothly executed…
The coronavirus pandemic has pushed many companies to shift towards a remote work setting. Some have dreamed of the opportunity to work away from the office, some have done it for ages, but most are at the early stages of adopting remote work as the norm….